martabetoto Casino & Sportsbook Data Care

This page describes what we collect when you use martabetoto and how we keep that data protected. We at martabetoto take account security and privacy as foundational to our platform—whether you access us via mobile app, browser, or any device in a jurisdiction where our services operate under applicable law.

When you sign up for martabetoto, fund your account through DANA, e-wallet, or mobile banking virtual account, or place a bet on Liga 1, we receive certain information about you. We explain below what data we collect, why we need it, and who has access to it.

Our commitment is straightforward: we collect only what is necessary for account verification, fraud prevention, payment processing, and service operation. We do not sell your personal data to third parties unrelated to martabetoto's operation.

What We Collect and Why

Our martabetoto KYC (Know Your Customer) process collects your full name, date of birth, ID card number, and residential address. We require this to verify your identity and ensure you meet age and jurisdiction requirements. We also collect your phone number and email address so we can contact you about account changes, withdrawal requests, and service updates.

When you make a deposit via DANA, e-wallet, mobile banking, or local payment, our payment processor records your transaction details—the amount, timestamp, and payment method. We store this information in our martabetoto transaction history to track your account balance and provide a clear record of all funding and withdrawals.

We collect device information including your IP address, browser type, and device model. This helps us detect suspicious login attempts and protect your account from unauthorized access. If you use our mobile app, we may collect location data only with your explicit consent and only to comply with local gaming regulations.

Third-Party Processors

Our martabetoto platform works with several third parties to deliver our service. Payment processors for online payment, e-wallet, mobile banking, and other methods receive your transaction data to complete deposits and withdrawals—they do not receive your ID number or KYC documents. Our hosting provider may store encrypted copies of your account data on servers that could sit outside Indonesia. We maintain data-processing agreements with all third parties to ensure they follow our privacy standards.

Your Rights and Data Retention

You can request access to the personal data we hold about you on martabetoto at any time by contacting our support team. You may ask us to correct inaccurate information or request deletion of your account and associated data, subject to legal hold periods for anti-money-laundering and tax compliance. We retain KYC documents for at least five years after account closure, as required by Indonesian financial regulation.

Two-factor authentication

We require a second verification method (SMS code or authenticator app) before you can access your account or initiate a withdrawal—this protects against password compromise.

Password resets

If you forget your martabetoto password, we send a reset link to your registered email. We do not retain a history of your passwords.

Withdrawal review

Before large withdrawals, our martabetoto compliance team may ask for additional verification to prevent fraud and money laundering.

Cookies and Tracking

When you visit martabetoto in your browser, we set session cookies to keep you logged in. We also use cookies to remember your language preference and account settings. These cookies do not track you across other websites. Our martabetoto analytics service records page views and user interactions (such as which football league you view most often) to improve the platform experience—this data is anonymized and does not identify you personally.

Our Privacy Commitment

We at martabetoto process your data only for legitimate reasons: delivering our sportsbook and gaming service, verifying your identity and jurisdiction eligibility, detecting fraud, complying with law, and improving our platform. We do not use your data for marketing to third parties or to build profiles for sale.

Data breaches are rare but possible. If we discover unauthorized access to martabetoto user data, we will notify you by email within 72 hours and provide guidance on how to secure your account. Our servers use encryption in transit (HTTPS) and at rest (AES-256 for sensitive fields).

If you have questions about how we handle your data, or if you wish to exercise your privacy rights on martabetoto, contact our support team. We respond to all data requests within 14 days. Our support operates during Jakarta business hours and is available to users in all jurisdictions where we operate.